If you’ve run a “Head Clean” in your BYHX software and the ink is just sitting in the capping station like a stagnant puddle, your pump has likely given up the ghost. In the DTF world, the pump is the “plumbing” of the machine—it provides the suction needed to pull fresh ink through the head and clear out the “gunk.”
Most of our machines use a peristaltic pump. These are clever little devices that use rollers to “squeeze” a silicone tube, creating a vacuum without the ink ever touching the mechanical parts of the motor. However, those tubes eventually perish or the motor stalls. Here is how to swap one out without making a right mess of your workshop.
Before you start pulling the machine apart, perform the “Flood Test”:
Move the carriage out of the way using the maintenance position in BYHX.
Drop a small amount of cleaning solution into the capping station with a syringe.
Run a “Cleaning” cycle.
If the liquid doesn’t move, or you hear a grinding noise from the back of the machine, the pump is either blocked or dead.
Power Down: Switch off at the mains and pull the plug. You’ll be working near the mainboard area, and you don’t want any stray drips of ink causing a short.
Clear the Area: Have your 1ClickPrint Isopropanol wipes and some blue roll ready. Ink will inevitably leak from the tubes when you disconnect them.
Access: Depending on your model (42cm or 60cm), the pump is usually tucked away behind a side panel near the waste ink bottle or directly under the capping station assembly.
A peristaltic pump has two ends: the Intake (pulling from the cap) and the Outlet (pushing to the waste bottle).
Trace the Lines: Follow the tube from the bottom of your capping station to the pump. Mark this tube with a bit of tape as “IN.”
Unplug the Motor: Trace the wires from the pump motor to the board. It’s usually a small 2-pin JST connector. Unplug it gently—don’t yank the wires.
The Swap: Undo the mounting screws holding the pump housing to the frame. Carefully pull the tubes off the “barbed” plastic connectors.
Pro Tip: Use a 1ClickPrint wipe to immediately wrap the ends of the disconnected tubes. This stops ink from siphoning out onto your floor while you’re mid-swap.
Direction Matters: Look at the new pump. There is usually an arrow indicating the direction of flow. Ensure the “Intake” side is connected to the tube coming from the capping station.
Secure the Tubes: Push the tubes firmly onto the barbs. If the tubes feel a bit loose or “baggy,” you can use a small cable tie (zip tie) to ensure an airtight seal. A vacuum leak here is just as bad as a dead pump.
Mounting: Screw the pump back into the frame. Ensure the silicone tubing inside the pump housing isn’t pinched or kinked—it needs a clear “U” shape to work properly.
Electrical: Plug the motor back into the board.
Once everything is back together, you need to get the air out of the lines.
Initial Prime: Before turning the machine on, you can use a syringe to manually pull some ink through the lines from the waste-bottle end. This “primes” the pump and proves the seal is tight.
Software Test: Power up and open BYHX. Use the “Pump” or “Clean” function.
The Final Check: Drop some cleaning solution into the cap again. If the pump is working correctly, you should see the liquid disappear instantly as the rollers turn.
| Component | Frequency | Action |
| Pump Tubing | 6 Months | Check for “flat spots” or cracking in the silicone. |
| Waste Bottle | Daily | Don’t let it get too full; back-pressure can damage the pump. |
Replacing a pump is a bit “faffy,” but it’s a straightforward mechanical job. Keeping the “plumbing” of your machine clear is essential—if the pump can’t pull, the head can’t stay clean.
