Privacy Policy – DTF-Printers

Privacy Policy

Last Updated: 27 Jan 2026

Welcome to the privacy policy of Jekat Limited (“we”, “us”, or “our”).

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (dtf-printers.co.uk) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy aims to give you information on how Jekat Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or sign up for a newsletter.

Controller

Jekat Limited is the controller and is responsible for your personal data.

Company Details:

Full name of legal entity: Jekat Limited
Email address: info@1clickprint.com
Postal address: Unit 48 Dinnington Business Centre, Sheffield, S25 3QX
Company Registration Number: 09048025

The Information Commissioner’s Office (ICO)

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
Technical Data: Includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract we have with you (e.g., to ship a printer to you), and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you purchase products (DTF printers, inks, films) or create an account.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your order and delivering goods).
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

To register you as a new customer: (Performance of a contract)
To process and deliver your order: Including managing payments, fees, and charges; and collecting and recovering money owed to us. (Performance of a contract; Necessary for our legitimate interests).
To manage our relationship with you: Notifying you about changes to our terms or privacy policy; asking you to leave a review. (Performance of a contract; Necessary to comply with a legal obligation).
To use data analytics to improve our website: Products/services, marketing, customer relationships, and experiences. (Necessary for our legitimate interests to define types of customers for our products and keep our website updated and relevant).

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in Section 4.

Service Providers: Acting as processors who provide IT and system administration services.
Payment Processors: Such as [Stripe/PayPal/Worldpay] to securely process your payments.
Delivery Companies: Such as [DPD/Royal Mail/DHL] to deliver your orders.
Professional Advisers: Acting as processors or joint controllers, including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs: Regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”).
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to the processing of your personal data.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at info@1clickprint.com.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.